Alberto Morelli

All watches are covered by a 2-year warranty starting from the date of delivery.During this period, customers may submit a warranty claim if they believe the watch has developed a manufacturing def...

The warranty does not cover damage resulting from normal wear and tear, accidents, misuse, negligence, unauthorized modifications, or improper handling of the product.Examples of issues generally n...

All watches are covered by a 2-year warranty from the date of delivery.The warranty covers manufacturing defects affecting the proper functioning of the watch under normal conditions of use.If a de...

If a replacement request is approved, our team will provide instructions regarding the next steps and any required product return.Replacement products are subject to availability and may require in...

Warranty claims and refund requests are managed separately.The purpose of a warranty claim is to restore the product to its intended functionality through inspection, repair, replacement, or other ...

A return and a warranty claim serve different purposes and follow different procedures.A return allows a customer to withdraw from a purchase within the applicable return period, provided the produ...

International returns may involve additional costs beyond standard return shipping.Depending on the destination country and shipping method, customers may be responsible for:Return shipping costsCu...

Duties, import taxes, customs fees, and similar charges paid for orders delivered outside the European Union are non-refundable.For international orders shipped under DDP (Delivered Duty Paid) cond...

For orders shipped to the United Kingdom, United States, and Brazil, duties and taxes are included in the purchase price.For all other destinations outside the European Union, local import duties, ...

DDP stands for Delivered Duty Paid.When an order is shipped under DDP terms, all applicable duties, import taxes, and customs charges are included in the purchase price. Customers will therefore no...