All watches are covered by a 2-year warranty from the date of delivery.
The warranty covers manufacturing defects affecting the proper functioning of the watch under normal conditions of use.
If a defect covered by the warranty is identified, our team will evaluate the most appropriate solution based on the nature of the issue. Depending on the circumstances, this may include troubleshooting, local assistance, repair, replacement of specific components, or, where necessary, the return of the watch to our service facility.
Our goal is always to identify the most efficient and convenient solution while minimizing downtime and unnecessary shipping whenever possible.
To submit a warranty claim, customers should contact our support team and provide a detailed description of the issue together with proof of purchase.
All warranty claims are subject to technical evaluation before approval.
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