Alberto Morelli

Once a returned product has been delivered to our facility, it is inspected to verify that all return conditions have been met.Products must be returned in like-new condition, complete with origina...

Refunds are processed once the returned product has been received and inspected by our team.After approval, the refund is issued through the original payment method used during checkout.Depending o...

Customized or personalized products are not eligible for return or refund.This includes products modified or assembled specifically upon customer request, such as custom engravings or personalized ...

Yes. Limited edition products may be returned according to the standard return policy.Customers retain the right to withdraw from the purchase within 14 days from delivery, provided that the produc...

Certain products may not be eligible for return or refund.This includes:• Customized or personalized products• Items specifically assembled upon customer request• Products returned with signs of we...

Orders may be returned within 14 days from the date of delivery.The return request must be communicated within this period by contacting our customer support team.After the withdrawal request has b...

Customers may request a return within 14 days from the delivery date, in accordance with applicable consumer protection regulations.Returned products must be in like-new condition, unused, complete...

If a pre-order is cancelled within 24 hours from purchase, the refund will be issued shortly after the cancellation request has been confirmed.After this period, cancellations may no longer be poss...

Because pre-orders may remain active for several weeks or months before shipment, shipping address changes are generally possible before fulfillment operations begin.Customers who need to update th...

Pre-orders are generally charged at the time the order is placed unless otherwise specified during checkout.Once payment has been successfully completed, customers receive an order confirmation ema...