Alberto Morelli

Damaged crystals, bezels, and external components may often be replaced through our service department.Because these components can vary significantly between models, availability and replacement o...

Additional straps are available for many of our collections and may be purchased separately when compatible with the watch model.Availability varies depending on the collection, material, color, an...

Replacement bracelets, clasps, and bracelet components may be available for selected models.Availability depends on the specific collection, production status, and current inventory.To ensure prope...

Certain spare parts may be available upon request, depending on the model, production status, and component availability.To ensure compatibility and preserve the integrity of the watch, spare part ...

Yes.Whenever a repair is not covered by warranty, an estimate can be provided before any work is carried out.In some cases, an initial assessment may be possible based on photos, videos, or a descr...

Customers located outside Italy may be asked to ship their watch to our service facility for inspection or repair.Before sending a watch internationally, we recommend contacting our support team to...

Repair timelines vary depending on the nature of the issue, component availability, and the type of service required.Simple interventions may be completed relatively quickly, while more complex rep...

Once a repair request has been submitted, our team will review the information provided and determine the most appropriate course of action.Depending on the nature of the issue, this may include:Tr...

If your watch requires inspection, servicing, or repair, please contact our support team and provide:Your order number (if available)A detailed description of the issuePhotos or videos showing the ...

The warranty applies to the watch itself rather than the original purchaser.If the watch is sold or transferred during the warranty period, the remaining warranty coverage may continue to apply, pr...