What happens if the returned product is damaged?

All returned products are inspected upon arrival.

To be eligible for a refund, items must be returned in like-new condition, complete with original packaging, accessories, and documentation.

If a returned product shows signs of damage, scratches, wear, tampering, missing components, or other conditions that affect its resaleability, the refund may be reduced or denied depending on the circumstances.

If damage occurs during return transit, responsibility may depend on the packaging method used and the carrier's handling of the shipment.

In the rare event that a return is deemed ineligible for a refund, customers will be contacted by our team with a detailed explanation of the findings. The product may then be returned to the customer upon payment of the applicable shipping costs.

To avoid this situation, we recommend carefully packaging all returns and using a tracked shipping service with adequate insurance coverage.