Once the returned product has been received and approved by our team following inspection, the refund can be processed.
For operational efficiency, refunds are generally processed in batches at the end of each month.
If you have specific requirements or need your refund sooner, please contact our Customer Support team. Upon request, refunds can be processed at any time after approval, without waiting for the standard end-of-month refund cycle.
Once issued, the refund will be processed through the original payment method used for the purchase.
Depending on the payment provider and banking institution involved, it may take several business days for the refunded amount to appear in your account.