Alberto Morelli

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  • How production updates are communicated

    Production and shipping updates are communicated through the contact information provided during checkout.Depending on the release and production stage, updates may include:Estimated shipping windo...

  • Why delays may occur

    Although estimated delivery windows are carefully planned, delays may occasionally occur during the production or logistics process.This can happen for several reasons, including:Supplier delaysCom...

  • Production timelines explained

    Pre-orders are linked to scheduled production batches rather than immediately available stock.Before shipment can begin, each watch goes through several stages, including:Component manufacturingAss...

  • Why are some releases quantity limited?

    Some releases are intentionally produced in limited quantities due to the nature of the project, production complexity, or the availability of specific components and materials.In certain cases, li...

  • Can I choose a serial number?

    In most cases, it is not possible to choose or reserve a specific serial number.Serial numbers for limited editions are generally assigned during the final stages of production and fulfillment. Thi...

  • How limited editions are allocated

    Limited editions are allocated based on availability at the time of purchase.In most cases, pieces are assigned on a first-come, first-served basis once the pre-order or sales window opens. Because...

  • Why are delivery dates estimated?

    Estimated delivery dates are based on the expected production and logistics timeline available at the time of launch.Unlike standard in-stock products, pre-orders involve future manufacturing batch...

  • Are pre-orders guaranteed?

    Once checkout has been successfully completed and the order confirmation has been received, the pre-order is generally secured for the customer.However, all pre-orders remain subject to final produ...

  • Why do we offer pre-orders?

    Pre-orders allow us to maintain high production standards while avoiding unnecessary overproduction.Many of our watches are manufactured through carefully planned production batches, especially in ...

  • What is a pre-order?

    A pre-order allows customers to reserve a watch before it becomes immediately available for shipment.Many of our models are produced in limited quantities or through scheduled production batches. P...