How production updates are communicated

Production and shipping updates are communicated through the contact information provided during checkout.

Depending on the release and production stage, updates may include:

• Estimated shipping windows
• Production progress
• Delay notifications
• Fulfillment start announcements
• Tracking information

Important updates are generally shared via:

• Email communications
• Customer support announcements
• Official brand channels when relevant

Because production timelines may evolve throughout the process, we recommend monitoring the email address associated with the order to avoid missing important information.

Customers are also welcome to contact our team directly at any time. We are always available to provide additional information, clarify timelines, and share updates whenever possible throughout the pre-order process.

Our goal is to keep customers informed as transparently as possible throughout the entire pre-order experience.